Privacy Policy
Early Bird Testimony Academy (EBTA)
Early Bird Testimony Academy (“EBTA”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information of learners, parents, guardians, tutors, staff members and visitors who use the EBTA Portal.
Last updated: June 2026
1. Information we collect
We may collect personal information such as full name, WhatsApp number, guardian contact details, email address, grade, school, province, selected subjects, proof of payment, academic reports, uploaded files, attendance, assessment submissions, marks, messages and portal activity records.
2. Why we collect this information
We use personal information to process enrollments, manage student accounts, allocate learners to subjects and WhatsApp groups, provide tutoring services, track attendance, manage assessments and assignments, communicate important updates, verify payments, provide academic support and improve EBTA services.
3. How we use WhatsApp and communication channels
EBTA may use WhatsApp, phone calls, SMS, email or portal messages to send learning updates, class links, reminders, payment follow-ups, academic notices and support messages related to EBTA services.
4. Sharing of information
We do not sell personal information. Information may be shared only with authorised EBTA team members such as tutors, tutor managers, administrators, academic quality managers and management where it is necessary for academic, operational, payment or support purposes.
5. Proof of payment and uploaded files
Proof of payment files, student reports and other uploaded documents are used only for EBTA-related administration, verification and academic-support purposes. Users must ensure that uploaded documents are accurate and relevant.
6. Data security
EBTA takes reasonable steps to protect personal information against loss, unauthorised access, misuse, disclosure or alteration. Access to portal data is limited to authorised users according to their roles.
7. Data retention
We keep personal information only for as long as reasonably necessary for enrollment, academic, operational, legal, finance, reporting and record-keeping purposes.
8. Your rights
You may request access to your personal information, ask for incorrect information to be corrected, or request that EBTA updates or removes information where legally and practically possible.
9. Children and learner information
EBTA provides tutoring services to learners. Where learner information is provided by a parent or guardian, the parent or guardian confirms that the information is correct and that EBTA may use it for tutoring, academic support, enrollment and communication purposes.
10. Third-party services
EBTA may use third-party services such as WhatsApp, Google Drive, payment platforms, hosting providers or communication tools. These services may process limited information necessary for EBTA to provide its services.
11. Contact us
For privacy-related questions, corrections or requests, please contact EBTA through the official EBTA communication channels provided on the portal or enrollment page.
12. Updates to this policy
EBTA may update this Privacy Policy when necessary. The latest version will be made available on this page.